Terms of Service
Last Updated: December 20, 2025
Agreement to Terms
By accessing or using the services of Urban Timber Casa Grande Tree Service, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.
Services Provided
Urban Timber Casa Grande Tree Service provides professional tree care services including tree removal, tree trimming, stump grinding, and related services. All services are subject to availability and proper scheduling.
We reserve the right to refuse service to anyone for any reason at any time. Certain services may require permits or approvals from local authorities, which are the responsibility of the property owner unless otherwise agreed upon.
Estimates and Pricing
Estimates provided are based on the information available at the time of inspection. Final pricing may vary if conditions change or additional work is required. You will be notified of any price changes before work begins.
Payment is due upon completion of services unless other arrangements have been made in writing. We accept various forms of payment, which will be discussed during scheduling.
Property Access and Liability
You agree to provide clear access to the work area and to remove or secure any items that could be damaged during service. While we take great care to protect your property, you acknowledge that tree work involves inherent risks.
Urban Timber Casa Grande Tree Service maintains proper insurance coverage. However, we are not responsible for pre-existing damage, damage caused by acts of nature, or damage resulting from conditions that were not disclosed prior to service.
Cancellation Policy
We understand that plans change. If you need to cancel or reschedule your appointment, please contact us at least 24 hours in advance. Cancellations made with less notice may be subject to a cancellation fee.
Emergency Services
Emergency tree removal services are available 24/7. Emergency services may be subject to different pricing due to the urgent nature of the work and potential after-hours scheduling.
Warranty and Guarantees
We stand behind the quality of our work. If you experience any issues related to our services, please contact us within 30 days. We will work with you to address any legitimate concerns.
However, we cannot guarantee that trees will survive pruning or other treatments, as tree health depends on many factors beyond our control.
Limitation of Liability
To the fullest extent permitted by law, Urban Timber Casa Grande Tree Service shall not be liable for any indirect, incidental, special, or consequential damages arising from our services.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any changes.
Contact Information
If you have any questions about these Terms of Service, please contact us at:
Urban Timber Casa Grande Tree Service
2000 N Pinal Ave, Casa Grande, AZ 85122
Phone: (520) 340-7342
Email: support@casagrandetreeservices.com
