Privacy Policy

Last Updated: December 20, 2025

Introduction

Urban Timber Casa Grande Tree Service respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

Information We Collect

We collect information that you provide directly to us when you request services, including:

  • Your name and contact information (phone number, email address, mailing address)
  • Property details and location where services are needed
  • Information about the tree services you require
  • Payment and billing information

We may also automatically collect certain information about your device when you visit our website, including your IP address, browser type, and usage patterns.

How We Use Your Information

We use the information we collect to:

  • Provide and deliver the tree services you request
  • Process your payments and maintain billing records
  • Communicate with you about your service appointments
  • Send you updates, promotions, and information about our services (you can opt out at any time)
  • Improve our services and website experience
  • Comply with legal obligations and protect our rights

Information Sharing

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our business (such as payment processors)
  • When required by law or to protect our legal rights
  • With your consent or at your direction
  • In connection with a business transfer, such as a merger or sale of assets

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

  • Access and review the personal information we have about you
  • Request corrections to your personal information
  • Request deletion of your personal information (subject to legal requirements)
  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and collect information about how you use our site. You can control cookies through your browser settings, but disabling cookies may limit some functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Urban Timber Casa Grande Tree Service
2000 N Pinal Ave, Casa Grande, AZ 85122
Phone: (520) 340-7342
Email: support@casagrandetreeservices.com